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Fast delivery 1-3 days

 

Fast delivery 1-3 days


 One day in June 2019, our sales manager Mr Zhang received an urgent call from a customer. The customer anxiously said that their ship needs to replace the anchor chain, but the supplier they found agreed to deliver within 15 days at the beginning , But it has been 18 days and still cannot deliver. It may take 25 days, but their ship will leave the port in 5 days. At this time, we launched an emergency plan to help the customer solve this problem immediately. After the workers worked overtime and rushed to the schedule, we delivered the goods in time on the fourth day and helped the customer solve the big problem. In the end, the customer was very pleased to say: In the future, the anchor chain will look for you China Shipping Anchor Chain! This client has cooperated with us many times in the later period, and at the same time introduced some fellow shipowners to us, and vigorously promoted our emergency incident.


Through this case, we can conclude that the delay in delivery is far more important than you think. A major mistake is not just as simple as losing an order, but will hand your customers to other competitors. Market competition is like this. If you can't improve yourself, it means being surpassed and replaced by others. Therefore, for our chain manufacturers, it is very important to improve their services!

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